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Booking Policy

BOOKING POLICY

Thank you for choosing V LUXE SPA. A non-refundable deposit of $25 will be required on all appointments. If you are running late. Call or text 918-845-4999. If you reschedule at least 24 hours before your appointment you may transfer your deposit to your next appointment! You may only reschedule your appointment once! If you are 7 minutes late or more you may be asked to reschedule depending on how busy my books are that day! A $10 late fee will be added.

If you are 20 minutes late or more your appointment will be canceled. If we have to downgrade your appointment because you were 15-40 minutes late it will be an additional $25 for the inconvenience. For example, if you're booked for a vajacial, but will be 30 minutes late and just want to get a Brazilian. You will be charged a $25 inconvenience fee/service change fee. NO REFUNDS!!


Appointment Cancellation Policy

Your appointments are very important to V LUXE SPA it is reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for cancellations.

STRICT AND ENFORCED 24-HOUR CANCELLATION POLICY! Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply.

  • Less than 24-hour notice will result in a charge equal to 50% of the reserved service amount.
  • “NO SHOWS” will be charged 100% of the reserved service amount.
  • Appointments made within 24 hours and need to cancel, the client then must cancel within 4 hours of appointment time, or will result in a charge equal to 50% of the reserved service amount.
  • Any multiple services or combos must be held with a credit card. Multiple services or combos not canceled 24 hours in advance will be charged 100% of the reserved service amount. A credit card "HOLD" transaction may be made on your credit card to reserve the appointment time. The cancellation policy allows us the time to inform our standby guests of any availability, as well as keep our V LUXE SPA team members’ schedules filled, thus better serving everyone. V LUXE SPA + spa policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.

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